Frequently Asked Questions
If you have any questions about our service, please see if the answer you're looking for is below or on the website! If not, you can access our contact form here.
What kind of experience can my dog expect with Arden Dog Walking?
Dogs can expect to be stimulated, exercised, socialised and loved during their experience with ADW. They will have a chance to explore fields, woods, streams, and everything else the wonderful Arden countryside has to offer.
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As well as these adventures, dogs can expect lots of attentions, cuddles, kisses and play. If they end up getting wet or dirty during all the fun, they can expect a good toweling down (and perhaps even a quick wash!) before heading back home too.
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If you like, we can even spend some time training your dog with some of our tried, tested and proven methods of managing canine behaviour.
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Please find details of the services we provide here.
How do you keep my dog safe?
At ADW, we take the health and safety of your dog very seriously. We use safety harnesses and dog seat belts to transport your dogs safely. We also ensure that dogs are only allowed off-lead in secure areas and when well away from road traffic. We are also fully insured, DBS-checked dog walkers trained in canine first aid. However, clients should arrange their own cover. Check out our terms and conditions for more information.
How do I pay?
As per our terms and conditions (available here. ), we send weekly invoices on a Friday and require full payment by 8pm Monday of the week after when services were used. Payments are only accepted via bank transfer and account details will be provided upon booking/registration.
Do you work on weekends and bank holidays too?
Our services are primarily available on Mondays to Fridays, excluding bank holidays, at the costs advertised on our services page here.
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However, should you require walking on bank holidays or during the weekend, please make an initial enquiry via the contact form found here. We will consider our availability and your requirements and respond to your request as soon as possible.
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Prices for bank holiday and weekend services will be 1.5x usual costs.
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e.g. Half-day experience would be £30 instead of £20.
What are your terms and conditions?
Please find our terms and conditions here.
